Mike Annesley
Dealing With Difficult People: Listening ...
Unabridged
3 hours 22 minutes
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Kazhdyj iz nas hot' raz v zhizni imel delo s lyud'mi vzdornymi, nepriyatnymi, s plohim harakterom, vyzyvayushchim ili vozmutitel'nym povedeniem i vzglyadami na zhizn', v korne otlichayushchimisya ot nashih. CHto delat', esli obshchat'sya s takimi lyud'mi prihoditsya na regulyarnoj osnove — po rabote i v obychnoj zhizni? Eta kniga podskazhet, kak obezopasit' svoyu nervnuyu sistemu, sohranit' dushevnoe ravnovesie i pozitiv. Izuchite poshagovye strategii, razrabotannye avtorom, i vyvesti vas iz sebya stanet ne tak-to prosto, a polozhitel'naya otdacha ot vashego vzaimodejstviya s drugimi lyud'mi budet maksimal'noj.
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